What custom orthotics are
An orthotic is an insert that goes inside your shoe. A custom orthotic is prescribed by your podiatrist and made from the shape of your own feet. It is built for the problem you have, not for an average foot.
Some orthotics are firm, to support and guide the foot. Others are softer, to cushion and take pressure off sore spots. Many are a mix of both. Your doctor picks the type that fits your feet and your activities.
Orthotics support your feet. They are usually one part of a plan that may also include stretching, shoe changes, and other care.
Who they can help
Custom orthotics are often part of care for:
- Heel pain and plantar fasciitis.
- Flat feet and arch pain, and high arches.
- Achilles and tendon pain.
- Pressure and rubbing from bunions and hammertoes.
- People who stand or walk all day for work. See care for people on their feet all day.
- Runners and athletes. See care for runners and athletes.
- Some kids with foot pain. See kids and families.
Not everyone with foot pain needs custom orthotics. Your doctor will tell you if they are likely to help.
Custom or store-bought?
Both can help. They are just made in different ways.
- Store-bought inserts are made in standard sizes. They cost less and you can buy them today. They work well for many people with mild aches.
- Custom orthotics are shaped to your feet and made for a specific problem. They cost more and take time to make. They are often made of sturdier materials and tend to last longer.
If you have tried store-bought inserts and still hurt, or your foot problem is more complex, custom orthotics may be worth a look. Bring any inserts you already use to your visit.
How fitting works
- Exam. Your doctor looks at your feet, checks how you stand and walk, and talks with you about your work, sports, and shoes.
- Capturing your foot shape. We record the shape of your feet so your orthotics match them.
- Making your orthotics. Your orthotics are made to your doctor's prescription.
- Fitting visit. You try them on in your shoes. Your doctor checks the fit and can make changes if something does not feel right.
We take a mold or scan of your feet. Orthotics usually take a few weeks to be ready. We will go over the cost and what your plan may cover before we order them.
Getting used to them
New orthotics can feel strange at first. That is normal. Your doctor will tell you how to break them in. Many people start by wearing them for a few hours a day, then add time.
- Wear them in shoes with a removable insole, so they sit flat.
- Some new pressure is normal in the first days. Sharp pain, blisters, or rubbing is not.
- Call us if they hurt, or if they still do not feel right after a couple of weeks.
- Bring them to your follow-up visits so we can check the fit and the wear.
If you have diabetes, check your feet each day for red spots or blisters while you get used to them.
Questions people ask
Will they fit in all my shoes?
They fit best in shoes with a removable insole and some room inside, like sneakers, work boots, and many casual shoes. Some dress shoes and sandals are harder to fit. Tell your doctor which shoes you wear most.
How long do custom orthotics last?
It depends on the materials, your activities, and how often you wear them. Bring them to your visits and we can check them for wear.
Can I move them from shoe to shoe?
Usually, yes, as long as the shoes are a similar style and size. Some people get a second pair for work or sports shoes.
Does insurance cover custom orthotics?
Coverage for orthotics varies a lot from plan to plan. Call us at (541) 385-7129 and we can help you check before you order.
See the insurance plans we accept.
This page is general information, not medical advice. For advice about your own feet, talk with your doctor.